When he learned that we were stranded at Addison Airport he immediately offered his help. Our luggage in his trunk, he took Kathy and I over to the Hilton Garden and waited for me to check availability. They were full. He and Kathy then started cell phone searches to find another suitable place to stay. The Holiday Inn Express promised us a room so he took us over there, again waiting to insure no problems with registration.THIS is a step beyond good customer service. Thanks to US Sport Aircraft for taking care of someone in need.
I called Hertz at 8:00am Thursday morning and was told they no longer had any cars available. What?!?!? But some were expected back in this morning. I asked the hotel to get me a cab, but after 20 minutes I was still waiting in the lobby. I called Patrick to discuss the work to be done on Sally, and when he heard of my situation he sent someone over immediately. Again, he made sure everything was taken care of properly before leaving to do his "real" job. Thanks
|Robert, Kathy and Dave|
After breakfast we jumped in the car and headed south back to the convention center. This time were able to attend the keynote address and both enjoyed it very much. While all of the speakers were good I think we were most impressed by Greg Coleman from Disney Animation Studios. I want to go and see the movie now. We attended more training sessions, did some more shopping, and even found some time to stroll outside in the beautiful Fort Worth Water Gardens.
|Chow Down at Cow Town|
We ended the evening by driving back to Addison to attend a Sport Cruiser/PiperSport owners' dinner. The traffic to and from this event was unbelievably bad, but the gathering itself was really appreciated. It wasn't quite the gathering we had in Branson but still it was great to meet people and talk about airplanes. Exhausted, we headed back to the hotel to end Day 3.